DROIX EU

Thank you for your 5-star review !!

Thank you for bringing this to our attention. We have just reached out to you via email with your specific tracking details. To clarify, your order was split-shipped due to stock locations. While the console arrived from our EU hub, the case was shipped separately from our UK facility and is marked delivered on 20th Jan in the tracking update. We apologise if this separate delivery caused any alarm, and feel free to contact us at support for any questions or concerns.

Welcome to DROIX! We are so glad to hear your first experience with our team was professional and fast. Thank you for your understanding regarding the split shipment and the lack of updates from the courier—we know how confusing that can be. We truly appreciate your recommendation!

Kiitos palautteestasi. Pahoittelemme vilpittömästi pakettisi saapumiseen liittyviä ongelmia. Huomasimme, että tämä tilaus tehtiin käyttämällä ilmaista toimitusta, ja yleensä näiden vakiotoimitusten toimitus kestää 7–10 arkipäivää. Arvostamme ymmärrystäsi ja kärsivällisyyttäsi tämän aikataulun suhteen. Olemme kuitenkin tarkistaneet seurannan ja meillä on hyviä uutisia: tilaus merkittiin toimitetuksi tänään. Toivomme, että voit nyt nauttia uudesta konsolistasi! Jos et ole saanut sitä, ota välittömästi yhteyttä tukitiimiimme, jotta voimme auttaa sinua lisää.

Thank you for your 5-star review !!

Thanks for the fantastic feedback! We work hard to keep our prices competitive, and it’s great to know you found some good deals. We’re also really happy that we could get that issue sorted out for you right away. Thanks for choosing us!

Thank you so much for the incredible feedback! We put a lot of heart into selecting and testing our products, so hearing that this purchase stands out as the best is the ultimate compliment. We’re thrilled you’re happy with it, happy gaming/using your new gear!!

Grazie mille per la recensione a 5 stelle! Siamo felicissimi di sapere che la console è arrivata in perfette condizioni e che siete soddisfatti della velocità di consegna. Siamo molto orgogliosi del nostro processo di ricondizionamento, che garantisce che ogni prodotto sia "come nuovo", quindi è fantastico sapere di aver soddisfatto le vostre aspettative. Buon divertimento con i vostri giochi e grazie per aver scelto DroiX!

Thank you for your 5 Star Review !!