It's one number, from 0 to 100, that tells you how much you can trust a store — calculated by Revix from real, verified reviews across every platform the store sells on. Not a self-reported rating. The same maths for every shop, so it always means the same thing.
Revix pulls every store's reviews into one place, then turns them into a single Trust Score using four signals — weighed the same way for every shop on the platform.
Revix reads a store's reviews from Google, Trustpilot, Reviews.io and more, then computes a single verified Trust Score — the same way for every store, so it always means the same thing.
The overall, Revix-computed read on how much you can trust a store. It combines four signals — the rating, the share of verified purchases, review volume and recency — into one number from 0 to 100. It's the figure on the gauge.
The plain average of the scores reviewers gave, out of 5 — shown as the brand arc “cups” (or stars elsewhere). It reflects how people scored the store, but nothing about how many reviews there are, how recent they are, or how many are verified.
That's why a store's rating and its Trust Score can differ: a shop with a higher star average but only a handful of unverified reviews can sit below one with a slightly lower average backed by thousands of recent, verified purchases.
Every Trust Score runs through the same four steps. Nothing is hand-set, and a store can't choose which reviews count.
Revix gathers the store's reviews from every connected platform — Google, Trustpilot, Reviews.io, Judge.me and the store's own Revix reviews — into one place.
Each review is checked for a confirmed purchase and screened for fake or incentivised patterns. Unverifiable reviews carry far less weight.
The four signals — rating, verified share, volume and recency — are combined with fixed weights that are identical for every store.
The result is a single number from 0 to 100, mapped to a tier from New to Excellent and refreshed as new reviews come in.
No store can buy a better score or tune the formula. The four signals are combined with the same fixed weighting for everyone — which is what lets you compare a Trust Score of 78 at one shop against an 84 at another and know exactly what the gap means.
Illustrative weighting — exact values are tuned by Revix and shown here for explanation only.
A Trust Score is only useful if a store can't game it. Four things keep the number honest.
Reviews tied to a confirmed order carry the weight. Anonymous or unverifiable reviews count for far less, so padding the count with fakes barely moves the score.
Stores can’t type in their own number. Every score is computed by Revix from the underlying reviews — the business has no edit access to the figure shoppers see.
The same signals, the same weights, the same maths — applied identically to every store. No store gets a custom calculation, and none can pay to change it.
Stores can’t freeze a flattering moment. The gauge re-reads reviews as they arrive, so a good run from years ago fades and recent experience is what shows.
Connect your review platforms and Revix builds one verified Trust Gauge for your storefront — the same one shoppers see across the web.